Returns & Exchanges

At Litehouse, we want your home to be your sanctuary, which is why we offer a 30-day hassle-free return policy on all lighting and decor items. If a piece doesn't perfectly fit your space, we will gladly assist you with a return or exchange for a different style.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully repackage your items in their original Litehouse boxing and protective materials to ensure they remain safe during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing